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If you or a loved one has been detained or is being held in a Detention Facility and need legal representation, please contact our Immigration Attorneys and Legal Counselors at Diaspora Law: www.diasporalaw.com  |   800-919-9280

FAQ about Rio Grande Detention Center:

Rio Grande Detention Center

Location:

San Antonio Field Office

1001 San Rio Blvd.

Laredo, TX, 78546

  • Facility Main Telephone Line: (956) 728-6600
  • Field Office Main Telephone Line: (210) 283-4750
  • Contractor Telephone Line (detainee messages): (956) 718-4700

If you need information about a detainee that is housed at this facility, you may call (956) 728-6600 between the hours of 8 a.m. and 4 p.m. When you call, please have the individual’s biographical information ready, including first, last and hyphenated names, any aliases he or she may use, date of birth and country of birth.

Detainees cannot receive incoming calls. If you need to get in touch with a detainee to leave an urgent message, you must call (956) 728-6600 and leave the detainee’s full name, alien registration number and your name and telephone number where you can be reached. The detainee will be given your message.

Parking: Free public parking is available at the facility (designated visitor parking is marked).

Accessibility for Individuals with Disabilities:  The facility does not discriminate based on disability and provides detainees with disability-related accommodations, as needed, to access its programs and activities.

FRIENDS AND FAMILY VISITS

High and Medium-High Level Detainees

  • Saturday- 8:00am to 7:00pm
  • Sunday & Monday- 8:00am to 3:00pm

Medium-Low and Low Level Detainees

  • Saturday- 3:00pm to 7:00pm
  • Sunday & Monday- 8:00am to 3:00pm

Restricted Housing Detainees

  • Wednesday- 4:00pm to 5:00pm

Extended or special visits requests can be submitted on a detainee request form to the Warden for approval. Special visit requests must be submitted at least 5 days prior to the visit. Special visit requests are allowed every thirty days from the last visit.

Detainees are allotted 30 minutes for visitation.  More time may be authorized by the Warden or designee for family members traveling significant distances dependent upon the number of visitors and staff availability. No more than two visitors may visit a detainee during a non-contact visit, with as many children as can be handled. Each detainee visit may occupy only one (1) booth in the visitation area. This regulation will be openly interpreted and is subject to exceptions.

Adult visitors must present a valid, verifiable government-issued identification card to enter the facility.

Minors who are visiting the facility must be accompanied by an adult guardian (18 years or older). Minors must not be left unaccompanied in the waiting room, visiting room or any other area.

ATTORNEY VISITS

Legal representatives of detainees are authorized to visit their clients during the following hours:

Attorneys and/or paralegals may visit detainees seven days a week from 7 a.m. until 9 p.m., including holidays.

A list of pro bono (free) legal organizations will be posted in all detainee housing units and other appropriate areas.  This list shall be updated quarterly. If a detainee wishes to see a representative or paralegal from that organization, it is the detainee’s responsibility to contact them for an appointment.

VISITING RESTRICTIONS

  • All family or other social visits are Non-contact.
  • No firearms or weapons of any kind are permitted in the facility.
  • If visitors are or appear to be intoxicated, visitation will not be allowed.
  • All visitors are subject to search while in the facility.
  • Visitors are not allowed to pass or attempt to pass any items to detainees.
  • Visitors are not allowed to carry any items into the visitation area.

SEARCH PROCEDURES (prior to or during all visits)

All individuals requesting admittance to the facility or the visitation area are subject to a pat-down search of their person, an inspection of their belongings, and a metal scan search. Individuals refusing to cooperate with a reasonable search will not be admitted. No firearms or weapons of any kind are permitted. No electronic devices (cell phones, pagers, radios, etc.) are permitted in the secure areas of this facility.

SENDING ITEMS TO DETAINEES

Letters sent to detainees must include the last four digits of the detainee’s A-number (File Number), plus the sender’s name and address. To enhance the safety of the facility, all incoming mail is subject to screening for contraband. The mail is not read upon opening, only inspected by the delivering officer. Detainees may send mail from the facility.  Detainees may seal their outgoing letters and place them in the provided receptacle.  All incoming mail will be delivered to the detainee, and outgoing mail will be routed to the proper postal office within 24 hours of receipt by facility staff. A mail pick-up and delivery schedule is posted in all housing units.

Detainees are allowed to purchase stamps for use. Generally, there is no limit to the amount of correspondence detainees may send at their own expense. Indigent detainees (those who have no means of financial support and no funds in their facility account) will be provided postage allowance at government expense.

When detainees depart the facility or are transferred to another facility, only their legal mail will be forwarded to them. General correspondence will be endorsed “Return to Sender” and returned to the post office.

If detainees receive cash funds in the mail, they will be return to the sender. Western Union money order will be deposit and placed into their account. The processing officer will provide a receipt for all funds received. Detainees are cautioned not to have cash sent to them in the mail.

A detainee may receive items that are determined to be of necessity for the sole purpose of travel or release from agency custody with approval of the ICE Deportation Officer.

BEFORE sending packages to detainees, contact the Facility Warden at:

GEO – Rio Grande Detention Center Warden
101 San Rio Blvd.
Laredo, TX 78046

Note that detainees being removed from the United States are allowed one small piece of luggage.  If a detainee does not have such baggage, such luggage can be sent/delivered after receiving approval from Supervisory Deportation Officer. Please be advised that for security reasons, no electronic devices (cell phones, electric razors, laptop computers, radios, etc.) will be accepted.

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